Legal

Privacy Policy

Last Updated: 11.6.2026

1. Introduction

Ziggy Cooling Heating LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.

Ziggy Cooling Heating LLC is a licensed and insured heating and cooling company based in Las Vegas, Nevada (License # 0084076), located at 6480 W Diablo Dr, Las Vegas, NV 89118.

This website and our services are not intended for individuals under the age of 18.

2. Information We Collect

a. Information You Provide

We may collect information you voluntarily submit, including but not limited to:

Full name
Business name
Email address
Phone number
Property address, city or ZIP code
Details about your heating or cooling system and the service you need
Information submitted via service request forms, contact forms, questionnaires, surveys, or estimate requests
Any information shared via email, SMS, WhatsApp, phone calls, or social media messages

b. Automatically Collected Information

IP address
Browser type
Device information
Usage and interaction data
Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

Communicate with you
Respond to service requests and prepare estimates
Provide heating, cooling, and HVAC services
Schedule and manage service visits
Improve systems, operations, and service quality
Maintain internal records
Verify agreements, including verbal agreements
Comply with legal obligations

4. Data Storage & Processing

Your information may be stored and processed using third-party platforms, including our website system, CRM systems, email and communication tools, and cloud services.

Data may be stored on servers located in different jurisdictions, including outside your country of residence.

We take reasonable measures to protect your data. Please avoid sending sensitive information, such as payment card details, through website forms.

5. Communications & Recordings

By communicating with Ziggy Cooling Heating LLC, you acknowledge and agree that:

Phone calls may be recorded
SMS, WhatsApp, emails, and other communications may be stored
Automated systems or virtual assistants may be used
Recordings may be used for quality assurance, training, verification, and legal protection

6. SMS Consent, Messaging, and Opt-Out

If you provide express consent via an SMS consent checkbox, you may receive text messages from Ziggy Cooling Heating LLC, including: (a) appointment reminders, (b) service notifications and follow-ups, and (c) if separately opted in, promotional and marketing messages.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. After a valid opt-out, we will stop sending SMS messages unless and until you provide new express consent.

We maintain records of consent submissions (including timestamp and source form details) for compliance and legal protection purposes.

We do not sell, rent, or share mobile numbers or SMS opt-in data for third-party marketing.

For help, reply HELP or contact us – see the Contact section below.

7. Sharing of Information

We do not sell personal information.

We may share data with:

Internal team members
Service providers assisting in operations
Technology platforms required to deliver services
Legal authorities if required by law

8. Cookies & Tracking

We may use cookies and similar technologies for analytics, marketing, and performance optimization. Cookies may store preferences and help us understand how visitors interact with the site (for example, pages visited and approximate location based on IP).

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

9. Third-Party Links

Links to Google Maps, our Google Business Profile, or other outside websites take you to services with their own privacy policies. Please review those policies when using those services.

10. Your Rights

You may request access, correction, or deletion of your information, subject to applicable law. To make a request – see the Contact section below.

11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

12. Contact

Phone Number: (702) 608-7317
Email: ziggychllc@gmail.com
Location: 6480 W Diablo Dr, Las Vegas, NV 89118